Teleperformance is hiring for Non Voice Process Role| Apply Now
JOB ROLES: Software Engineer
Location -Hyderabad/Secunderabad, Chennai, Bangalore/Bengaluru
JOB DESCRIPTION:
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Time and Venue
3rd April – 12th April , 9.30 AM – 5.30 PM
Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081
Contact – Abhishek Hr
Job Description for Executives.
Educational Qualification: Any Graduate
CTC : 2.4lpa
Work Location: Hyderabad
Experience: FresherKey Responsibilities:
Handling Image Tagging ( Non voice process).
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Actively participate in team meetings.Key Performance Indicators:
Handle all queries in a polite, professional manner
Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
Educate customers on services and processes
Escalate any issues to the Team Leader
Achieve agreed KPIs and Objectives
Adhere strictly to shift schedules
Adhere to laid down internal policies, procedures and processes
Work collaboratively with the team
Education Required:
- Any Graduations
- Freshers
Skills Required:
- Passionate about customer care
Good typing skill
Fluent in written and spoken English
Able to work well under pressure and under minimum supervision
A fast learner who is able to work with set targets
Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
5 Days working and rotational shifts and rotational week-offsIntrested People Kindly Walk-in to the office and Mention Hr Abhishek Name on your CV/Resume
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