Teleperformance is hiring for Non Voice Process Role| Apply Now

JOB ROLES: Software Engineer

Location -Hyderabad/Secunderabad, Chennai, Bangalore/Bengaluru



  • Time and Venue
    3rd April – 12th April , 9.30 AM – 5.30 PM
    Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081 
    Contact – Abhishek Hr 

    Job Description for Executives.

    Educational Qualification: Any Graduate
    CTC : 2.4lpa
    Work Location: Hyderabad
    Experience: Fresher

    Key Responsibilities:

    Handling Image Tagging ( Non voice process).
    Educate current and potential customers with product and service information.
    Maintain accurate customer records.
    Identify and escalate priority issues to the Team Leader and Ops Team.
    Actively participate in team meetings.

    Key Performance Indicators:

    Handle all queries in a polite, professional manner
    Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
    Educate customers on services and processes
    Escalate any issues to the Team Leader
    Achieve agreed KPIs and Objectives
    Adhere strictly to shift schedules
    Adhere to laid down internal policies, procedures and processes
    Work collaboratively with the team

Education Required:

  • Any Graduations
  • Freshers

Skills Required:

  • Passionate about customer care
    Good typing skill
    Fluent in written and spoken English
    Able to work well under pressure and under minimum supervision
    A fast learner who is able to work with set targets
    Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
    5 Days working and rotational shifts and rotational week-offs

    Intrested People Kindly Walk-in to the office and Mention Hr Abhishek Name on your CV/Resume

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