Akasa Air Recruitment | Customer Service Officer | Min 12th Pass
Akasa Air off campus drive is recruiting candidates for Customer Service Officer position. Candidates who completed 12th Pass and Any Graduate are eligible can apply for this job. The required details such as the agenda, eligibility, procedure, and application process are provided below.
Akasa Air off campus drive
- Company name: Akasa Air
- Website: akasaair.com
- Job Position: Customer Service Officer
- Location: Across India
- Job Type: Full time
- Experience: 0-2 Years
- Qualification: Min 12th Pass
- Salary: Up to 10 LPA (Expected)
- Accepting reservation and issuance of tickets at airport ticketing counters.
- Smile, greet customers when they approach for checking or any query.
- Checking of customer’s identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft.
- Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.
- Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance).
- Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates.
- Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them. · Strict adherence to company policies, ensure properly groomed at all times.
- Not under influence of alcohol or banned substance.
- Ensure adherence to policies and procedures as laid down in the GOM.
- Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft.
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the careers.akasaair.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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